Frequently asked questions
We're a real, brick-and-mortar agency on Long Island, New York, and we're always happy to answer questions.
What does the broadcast license cover?
Your license covers telephone use only: phone systems, on-hold and voicemail. Recordings can't be used on radio, TV, video, podcasts or other media. Need another use? Contact us and we'll set up the right license.
Do I own the audio?
You get a broadcast license for telephone use. It protects you from third-party infringement claims for that use. For other media, call us.
Are there monthly fees?
No. You pay once per order.
How long does it take?
Standard turnaround is 3 days or less at no extra charge. Rush delivery (same or next business day) is available as an add-on.
Can I keep a library of my recordings?
Yes. Log in any time to review past scripts, check order status and download finished files.
What makes your recordings premium?
We only work with nationally credited voice talent. Every recording is produced in a professional studio by experienced on-hold producers who edit, structure the music, ramp the volume, master and format each file.